24/7 PROTECTION OF YOUR DATA & BUSINESS
Carolina Help Desk uses the latest cutting edge software and automation technology to reduce the cost of properly managing your network. Our Managed Technology Solutions can serve as your very own Virtual IT Department, or augment your existing IT Department, to free them up so they can focus on the bigger projects. Our Managed Technology Solutions can be completely customized for your personal needs, starting with something as simple as maintaining a single workstation to a highly complex network. Our prices are highly competitive and our services are second to none.
MANAGED TECHNOLOGY SOLUTIONS – PACKAGES
(Workstations & Laptops)
ESSENTIALS CARE PACKAGE
Here is what is included:
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Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
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Patch Management – We make sure Windows and 3rd party software is up to date and secure.
-
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
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Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
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Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
All for $149.95 per month for up to 5 users.
TOTAL CARE PACKAGE
Here is what is included:
-
Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
-
Ransomware Protection – We use a combination of industry best practices and utilities to reduce the chances of ransomware infections such as CryptoLocker.
-
Patch Management – We make sure Windows and 3rd party software is up to date and secure.
-
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
-
Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
-
Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
-
Managed Online Backup – Unlimited backup of your entire computer and attached external storage devices like USB hard drives. We monitor your backups and ensure they are running properly.
-
Hosted Email – Office 365 gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices while it helps to protect against email malware.
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Spam Filtering – Block spam and malware before it gets to your inbox.
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Basic Web Hosting – We will provide hosting for a single website and a single database. Unlimited data transfers. Automatic incremental backups of your website and database.
All for $249.95 per month for up to 5 users.
TOTAL CARE PLUS+ PACKAGE
Here is what is included:
-
Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
-
Ransomware Protection – We use a combination of industry best practices and utilities to reduce the chances of ransomware infections such as CryptoLocker.
-
Patch Management – We make sure Windows and 3rd party software is up to date and secure.
-
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
-
Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
-
Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
-
Managed Online Backup – Unlimited backup of your entire computer and attached external storage devices like USB hard drives. We monitor your backups and ensure they are running properly.
-
Hosted Email – Office 365 gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices while it helps to protect against email malware.
-
Spam Filtering – Block spam and malware before it gets to your inbox.
-
Basic Web Hosting – We will provide hosting for a single website and a single database. Unlimited data transfers. Automatic incremental backups of your website and database.
-
Cloud Storage & File Sharing – Includes 100Gb of secure cloud storage. Users can store their data in the cloud and access it from anywhere via their computer or mobile devices. User data can be private or shared with anyone they choose. Need more storage? Additional storage can be added at any time.
-
On-Site Service Discount Block – Save 20% for hourly On-Site support. Includes 5 hours of On-Site support every month. Additional hours may be purchased at 20% discounted rate.
All for $674.95 per month for up to 5 users.
Need your own custom package? We can customize a pack just for your unique needs. Call us today to schedule a free consultation. (Prices are subject to change)
Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
Patch Management – We make sure Windows and 3rd party software is up to date and secure.
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
Ransomware Protection – We use a combination of industry best practices and utilities to reduce the chances of ransomware infections such as CryptoLocker.
Patch Management – We make sure Windows and 3rd party software is up to date and secure.
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
Managed Online Backup – Unlimited backup of your entire computer and attached external storage devices like USB hard drives. We monitor your backups and ensure they are running properly.
Hosted Email – Office 365 gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices while it helps to protect against email malware.
Spam Filtering – Block spam and malware before it gets to your inbox.
Basic Web Hosting – We will provide hosting for a single website and a single database. Unlimited data transfers. Automatic incremental backups of your website and database.
Here is what is included:
-
Managed Antivirus Protection – We provide you with our industry leading Anti-Virus software and we will monitor it 24/7 to make sure it’s scanning and updating.
-
Ransomware Protection – We use a combination of industry best practices and utilities to reduce the chances of ransomware infections such as CryptoLocker.
-
Patch Management – We make sure Windows and 3rd party software is up to date and secure.
-
Monitoring – Basic hardware monitoring to predict hard drive failures and low disk space.
-
Daily Temp File Deletion – Automated deletion of unnecessary temp files that just take up space and slow down your computers performance.
-
Daily Refresh – The most common and most overlooked performance issue is the lack of frequent reboots. The longer your computer runs without a reboot, the slow it will get and can possibly cause it to crash and corrupt data. We will ensure that your computer reboots once per day, you can choose the time (usually late at night).
-
Managed Online Backup – Unlimited backup of your entire computer and attached external storage devices like USB hard drives. We monitor your backups and ensure they are running properly.
-
Hosted Email – Office 365 gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices while it helps to protect against email malware.
-
Spam Filtering – Block spam and malware before it gets to your inbox.
-
Basic Web Hosting – We will provide hosting for a single website and a single database. Unlimited data transfers. Automatic incremental backups of your website and database.
-
Cloud Storage & File Sharing – Includes 100Gb of secure cloud storage. Users can store their data in the cloud and access it from anywhere via their computer or mobile devices. User data can be private or shared with anyone they choose. Need more storage? Additional storage can be added at any time.
-
On-Site Service Discount Block – Save 20% for hourly On-Site support. Includes 5 hours of On-Site support every month. Additional hours may be purchased at 20% discounted rate.
